Contact Us
Still have any questions?
Contact us now
We would love to hear from you. Whether you want to discuss your visa options, check your eligibility, or find out about education pathways, feel free to reach out. Fill out the form below or use our contact details to connect with us.
Customer Services & Visas
customerservices@thinkhigher.com.au
Student and Education
education@thinkhigher.com.au
Partnerships
accounts@thinkhigher.com.au
Offices
Melbourne - Australia ( Head Office)
Address: Suite 603/167-169 Queen St, Melbourne VIC 3000
Email: melbourne@thinkhigher.com.au
Phone: +61 435 600 610
Email: melbourne@thinkhigher.com.au
Phone: +61 435 600 610
Islamabad - Pakistan
Address: Office No. 4014, 4th Floor, Giga Mall (World Trade Centre), Sector F, DHA Phase II
Email: Islamabad@thinkhigher.com.au
Phone: +92 333 1825063.
Email: Islamabad@thinkhigher.com.au
Phone: +92 333 1825063.
Karachi - Pakistan
Address: Office No. 204, 2nd Floor, Al-Amin Tower, Main University Rd, Block 10 Gulshan-e-Iqbal, Karachi, Pakistan
Email: Karachi@thinkhigher.com.au
Email: Karachi@thinkhigher.com.au
Turkey
Email: Turkey@thinkhigher.com.au
Phone: +90 546 191 51 57
Phone: +90 546 191 51 57
Kenya
Email: Kenya@thinkhigher.com.au
India
Email: India@thinkhigher.com.au
Phone: +61 404 069 851
Phone: +61 404 069 851
Ask Us About Your Visa or Study Plans
Fill out the form to get expert guidance on study, migration, visas, PTE, or any general inquiry related to Australia.
Assistance Center FAQs
What should I prepare before contacting you for a visa assessment?
To give you the most accurate advice, it is helpful if you have your current CV/resume, academic transcripts, and any previous English test results (like PTE or IELTS) ready. However, if you do not have these yet, you can still reach out to start the conversation.
How long does it take to get a response after submitting the contact form?
Our team reviews all inquiries promptly. You can typically expect a response from one of our team members within 1 to 2 business days.
Can you help me if my Australian visa has been refused or cancelled?
Yes. We review refusal letters and cancellation notices to determine if you have grounds for an appeal through the Administrative Review Tribunal (ART) or if there are alternative visa pathways available to you.
Are your consultations available for clients outside of Australia?
Absolutely. We assist clients globally. We can organize consultations via Zoom, Microsoft Teams, or phone calls to suit your time zone.
Do you provide guidance for skills assessments and state nominations?
Yes. Choosing the correct ANZSCO code and navigating state nomination criteria (like the subclass 190 or 491) can be complex. We evaluate your profile, verify your points calculation, and map out a strategy for your skills assessment and Expression of Interest (EOI).